7-Day Easy Returns
Return unused items within 7 days.
Returns & Exchanges
Easy Returns,
Happy Families
We want every Lil' Bunnies purchase to bring smiles.
If there's an issue, returns & exchanges are easy and stress-free.
Hassle-Free Exchanges
Wrong item? We'll help exchange.
Damaged Item Support
Contact us within 48 hours for damages.
Need Assistance?
Support assists with returns and exchanges.
How Returns Work
Step 1: Request Return
Contact our support team through WhatsApp, Instagram, or email within 7 days of receiving your order.
Step 2: Share Order Details
Provide your order number, reason for return or exchange, and clear photos if damaged or incorrect.
Step 3: Our Team Reviews
Our team will review your request and guide you through the next steps as quickly as possible.
Step 4: Send the Item Back
Pack the product securely in its original packaging and return it using the support team's instructions.
Step 5: Refund or Exchange
Once we receive and inspect the item, we'll process your refund or dispatch your replacement.
Items Eligible for Return
- Unused items in their original packaging
- Products with manufacturing defects
- Incorrect products received
- Damaged items reported within 48 hours
- Return requests made within 7 days of delivery
Items That Cannot Be Returned
- Used or damaged products
- Items without original packaging or tags
- Products damaged after delivery due to misuse
- Clearance or final sale items (if applicable)
- Customized or personalized products
Received the Wrong Item?
If your order arrives damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery and include clear photos of the product and packaging. We'll investigate the issue and arrange a replacement as quickly as possible.
Contact SupportRefund Information
1. Bank Transfer
Approved refunds will be transferred directly to your provided bank account.
2. Cash on Delivery
For COD orders, approved refunds will be transferred to a bank account you provide.
3. Processing Time
Refunds are typically completed within 5–7 business days after the returned item has been received and inspected.
